Coaches' Dashboard
Coaches' Dashboard
The Coaches' Dashboard consolidates tools for managing student progress, accessing instructional materials, and streamlining onboarding. It simplifies administrative tasks, helping educators efficiently support and guide their students.
The Coaches' Dashboard consolidates tools for managing student progress, accessing instructional materials, and streamlining onboarding. It simplifies administrative tasks, helping educators efficiently support and guide their students.
Due to NDA, I can’t disclose specific details about my work on https://www.hatsandladders.com an award-winning career readiness platform with 250,000+ users and 200+ organizations. It offers game-based career exploration for youth aged 14-24. Feel free to contact me at btdesignservices@gmail.com for more information.
Due to NDA, I can’t disclose specific details about my work on https://www.hatsandladders.com an award-winning career readiness platform with 250,000+ users and 200+ organizations. It offers game-based career exploration for youth aged 14-24. Feel free to contact me at btdesignservices@gmail.com for more information.
Role:
Role:
Product Designer
Product Designer
Project Type:
Project Type:
SaaS
SaaS
Duration:
Duration:
4 Months
4 Months
Team:
Team:
3 people
3 people
01 Overview
01 Overview
Streamlining Educator
Onboarding & Interaction
Streamlining Educator
Onboarding & Interaction
In the evolving landscape of educational technology, creating an efficient and user-friendly environment for educators is essential.
This project focused on simplifying the onboarding process, providing a unified platform, and enhancing the overall experience to support educators in guiding students through career exploration and development.
In the evolving landscape of educational technology, creating an efficient and user-friendly environment for educators is essential.
This project focused on simplifying the onboarding process, providing a unified platform, and enhancing the overall experience to support educators in guiding students through career exploration and development.
Streamlined access to progress reports and instructional materials
Streamlined access to progress reports and instructional materials
Generated onboarding instructions tailored to group codes
Generated onboarding instructions tailored to group codes
Comprehensive tools for successful program implementation
Comprehensive tools for successful program implementation
A system for educators to test drive the app as students
A system for educators to test drive the app as students
Engagement of 5-10 educators for beta testing
Engagement of 5-10 educators for beta testing
Easy-to-use, intuitive dashboard
Easy-to-use, intuitive dashboard
02 The Problem
02 The Problem
Overcoming Complexity
& Enhancing Effectiveness.
Overcoming Complexity
& Enhancing Effectiveness.
Educators face numerous challenges that hinder their ability to effectively support and motivate youth in educational programs. Our project identified and addressed critical pain points to create a more streamlined and user-friendly experience.
Educators face numerous challenges that hinder their ability to effectively support and motivate youth in educational programs. Our project identified and addressed critical pain points to create a more streamlined and user-friendly experience.
Dual Account Confusion
Dual Account Confusion
Requirement of two separate accounts for platform access.
Requirement of two separate accounts for platform access.
Motivation Barriers
Motivation Barriers
Difficulty engaging and managing a large number of participants.
Difficulty engaging and managing a large number of participants.
Onboarding Complexity
Onboarding Complexity
Customized and non-scalable onboarding instructions.
Customized and non-scalable onboarding instructions.
Varied Materials
Varied Materials
Overwhelming amount of customized implementation materials.
Overwhelming amount of customized implementation materials.
Demo Restrictions
Demo Restrictions
Need for specific group codes to demo app experience.
Need for specific group codes to demo app experience.
03 The Solution
03 The Solution
Seamless Solutions For
Effective Management.
Seamless Solutions For
Effective Management.
The Coaches' Dashboard transforms how educators manage student progress and program implementation. It offers a unified, user-friendly interface that simplifies onboarding, tracking, and resource access, thereby reducing administrative burdens and enhancing support for student development.
The Coaches' Dashboard transforms how educators manage student progress and program implementation. It offers a unified, user-friendly interface that simplifies onboarding, tracking, and resource access, thereby reducing administrative burdens and enhancing support for student development.
Unified Access
Unified Access
Single platform for managing student groups and tracking progress.
Single platform for managing student groups and tracking progress.
Simplified Onboarding
Simplified Onboarding
Easy steps for getting students started and logged in.
Easy steps for getting students started and logged in.
Comprehensive Tracking
Comprehensive Tracking
Detailed reports on individual and group progress.
Detailed reports on individual and group progress.
Intuitive Experience
Intuitive Experience
Climber Mode allows educators to understand the student perspective.
Climber Mode allows educators to understand the student perspective.
Accessible Resources
Accessible Resources
Quick access to tutorials, FAQs, and implementation materials.
Quick access to tutorials, FAQs, and implementation materials.
04 User Testing
04 User Testing
Feedback: Testing the
Coaches' Dashboard.
Feedback: Testing the
Coaches' Dashboard.
To ensure the effectiveness of the redesigned Coaches' Dashboard, we conducted user testing with 10 participants across 4 user personas. The testing aimed to evaluate the ease of use and clarity of the new features.
To ensure the effectiveness of the redesigned Coaches' Dashboard, we conducted user testing with 10 participants across 4 user personas. The testing aimed to evaluate the ease of use and clarity of the new features.
Key Takeaways from
User Testing
Our user testing revealed that while the Coaches' Dashboard was generally well-received, some users encountered challenges with navigation, information overload, and the usability of specific features like reports.
Despite these issues, testers appreciated the clarity of login instructions and the value of the quick start guide, highlighting areas for further improvement.
Navigation Issues
Navigation Issues
Users struggled with navigation but found the quick start guide helpful. Increasing its visibility was suggested.
Users struggled with navigation but found the quick start guide helpful. Increasing its visibility was suggested.
Information Overload
Information Overload
The abundance of text and slides caused confusion. Streamlining content was recommended.
The abundance of text and slides caused confusion. Streamlining content was recommended.
Report Usability
Report Usability
Some testers had difficulty with reports and distinguishing between “Powerskills” and “Proskills.”
Some testers had difficulty with reports and distinguishing between “Powerskills” and “Proskills.”
Pop-up Issues
Pop-up Issues
Pop-up blockers were a problem for some users, though they managed to resolve it.
Pop-up blockers were a problem for some users, though they managed to resolve it.
Login Instructions
Login Instructions
Clear instructions were appreciated, but highlighting key steps was suggested.
Clear instructions were appreciated, but highlighting key steps was suggested.
Berke
Product Designer
Thank You for Your Interest.
Thank You for Your Interest.
If you have any questions or need further information regarding my personal projects, please feel free to contact me.
I’m more than happy to share additional insights, details, or provide clarifications. I'm always available to assist and discuss how these projects align with your needs or interests.
If you have any questions or need further information regarding my personal projects, please feel free to contact me.
I’m more than happy to share additional insights, details, or provide clarifications. I'm always available to assist and discuss how these projects align with your needs or interests.
UX/UI Design & Research
Middle School Profile
UX/UI Design & Research
Middle School Profile
UX/UI Design & Research
Middle School Profile